FAQ
- General Questions
- 1.1. What is the difference between Unix accounts and Windows accounts?
- 1.2. What do I need to use web hosting services?
- 1.3. How do I change my billing information?
- 1.4. How do I change my contact information?
- 1.5. I forgot my Miva password, what should I do?
- 1.6. Can I accept credit card on my site? Will it be secure?
- 1.7. What is SSL?
- 1.8. I lost my password, what should I do?
- 1.9. What happens if I excess my data transfer limit?
- 1.10. Can I purchase additional disk space?
- 1.11. What happens if I purchase additional products in the middle of the month?
- Mail
- 2.1. I have difficulties in retrieving mail using Netscape.can’t log into my mail account because the account user name now takes the form of the full e-mail address.
- 2.2. How do I pop in to pick up my virtual domain email?
- 2.3. I can’t send mail with Outlook Express. I get a rcpthosts error.
- 2.4. How do I get FormMail working?
- Domain Name
- 3.1. What is a domain name?
- 3.2. What does “register a domain name” mean?
- 3.3. How can I get a domain name in .com, .net or .org?
- 3.4. What is involved in registering a domain name in .com, .net or .org?
- 3.5. Will my name and contact information be publicly available?
- 3.6. How long does a domain name registration last? Can it be renewed?
- 3.7. How much does a domain name registration name cost?
- 3.8. How long does it take to register or transfer a domain name?
- 3.9. Someone else has registered by company’s name as a .com domain name. What is the process for resolving my complaint?
- 3.10. What are the rules for registration of .net and .org names?
- 3.11. Are .com, .net, and .org domain names available for registration on a global basis?
- 3.12. I’ve seen domain names ending with two-letter combinations, like .uk. What are the rules for registering in these domains?
- 3.13. What is a stopgap domain?
- FTP
- Troubleshooting
- 5.1. When I’m trying to connect to my account using FTP, the system doesn’t respond for some time and then logs out with an error.
- 5.2. I am getting errors with FrontPage.
- 5.3. My webalizer doesn’t work. What’s the problem?
- 5.4. The online file browser shows the zips as compressed files and offers to decompress them, but fails to do it.
- 5.5. I get “Failed to add new resource over the hard credit” message when I’m trying to create a new resource.
- 5.6. ASP is not working, however the button next to this resource on the Domain Web Service page is set to ON.
